Swastik Inn respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our services, website, or staff.
1. Information We Collect
When you contact us, make a booking, or check in, we may collect the following information:
- Full name
- Contact number and email
- Government-issued ID (for check-in)
- Booking details (room type, travel dates, number of guests)
- Any special requests or preferences you voluntarily share
If you use our website or contact us via WhatsApp or email, we may also collect limited technical information like your IP address or device type, to improve user experience.
2. How We Use Your Information
We use your information to:
- Confirm and manage your reservation
- Provide requested services (room, transport, puja assistance)
- Respond to your inquiries or special requests
- Improve our services and guest experience
- Meet legal requirements for guest identification and record-keeping
We do not use your data for unsolicited marketing or share it with third-party advertisers.
3. Data Protection
We take reasonable precautions to keep your personal data safe. Your information is stored securely and only accessible to authorized staff members for operational purposes.
We do not sell, rent, or disclose your personal data to any unrelated third party.
4. Third-Party Services
In some cases, we may work with trusted partners (such as cab operators or temple assistants) to fulfill your requests. In such cases, only the necessary information will be shared with your consent.
5. Your Rights
You have the right to:
- Request access to your personal data
- Ask us to correct or delete inaccurate information
- Withdraw consent for future communication
To make a request, please contact us directly at swastikinn08@gmail.com.
6. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page. By continuing to use our services, you accept the latest version of this policy.
7. Contact Us
For any questions regarding this policy or your data, reach out to:
Swastik Inn
📍 Kamakhya Gate, Swastik Ayodhya Complex, 2nd Floor, Block-I, Assam Trunk Road, Guwahati, Assam – 781009
📞 +91 98641 27305 / +91 60038 16565
📧 swastikinn08@gmail.com
Your trust matters to us. Thank you for choosing Swastik Inn.
